We (“we,” “us,” or “our”) respect your privacy and understand the importance of privacy to our customers. We developed this Internet Privacy Notice (“Notice”), which is a part of our Terms of Service (“Terms”), to describe how we collect, use, share, and protect your (sometimes referred to as “you” or “user”) privacy and Your Information (defined below) as a user of our Online Services (defined below).
This Notice applies to personal information collected or processed through the service you are currently using and the technology supporting the service (collectively the “Online Services”).
PLEASE READ THIS NOTICE CAREFULLY. By accessing and using the Online Services, you agree to be bound by the terms of this Notice. If you do not agree with the terms of this Notice, you should immediately cease all use of the Online Services. After you read this Notice, please read our Terms. This Notice and our Terms work in conjunction.
IN THE EVENT YOU EXPERIENCE AN EMERGENCY, GO TO THE EMERGENCY ROOM OF A LOCAL HOSPITAL OR DIAL 911 IMMEDIATELY IN THE EVENT OF AN EMERGENCY. Except when you receive direct communication from your healthcare provider, and the communication is provided to you by a caregiver, the Online Services do not constitute medical advice.
1. Your Information
A. Information that You Provide Us
To improve your overall experience with the Online Services, before permitting you to use certain parts of the Online Services, we may require you to create an account or provide your information, including personal information, to us (“Your Information”). We may request you provide certain personal information to us to assist in identifying you or relating to a particular individual for whom you are acting as a legal representative. Examples of personal information include, but are not limited to your:
- Name;
- Mailing address (including zip code);
- Telephone number;
- Email address;
- Date of Birth;
- Health Insurance Information;
- Biometric Information; and
- Internet protocol (IP) addresses.
In various places throughout the Online Services, we may request information from you via online forms to improve your overall experience with the Online Services. The exact information we need to collect will depend on the purpose of the form. For example, when you request to contact us through the Online Services you provide us: your name, your email address, and the name of the facility that rendered services to you. We will indicate on the form whether a particular field of information is mandatory or optional. If you choose not to provide certain information, we may not be able to provide the requested services.
To provide the requested Online Services to you, we may sometimes collect your Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). We describe our protection and security of your PHI in the HIPAA Notice of Privacy Practices. Please read the HIPAA Notice of Privacy Practices to ensure you understand how we protect the PHI you provide to us.
B. Information We Automatically Collect from You
- Your use of the Online Services
To improve your overall experience when using or accessing the Online Services, we use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect information about your use of the Online Services.
Cookies are small data files that are transferred to your device’s storage and are used to store information about website visits, preferences, and enhance website functionality. Most browsers provide you with the ability to block, delete, or disable certain cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject these cookies or block device identifiers, some features of the Online Services may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings. You should also review, where available, the “Manage My Settings” shield-like icon located on the lower left of a webpage.
When you visit our service providers or business partners’ websites, they may, where applicable, also transmit cookies to your browser, application, or device to gather information regarding your use of or access to the Online Services and may combine the information in these cookies with any personal information about you that they may have. The use of such tracking information by a service provider or business partner depends on the privacy policy of that third party. Since we do not have any control over their websites and how they may use your information, be sure to review their privacy policies when visiting their websites.
- Mobile Device Information
If you share location-based information, we may use the information together with Your Information to improve your overall experience with the Online Services. When you access the Online Services on your mobile device, we may obtain information from your mobile device. Certain features may require our collection of the phone number of your mobile device. Most mobile devices provide users with the ability to disable location services. These controls are usually located in the mobile device’s settings menu. If you have questions about how to disable your mobile device’s location services, we recommend you contact your mobile provider or your mobile device manufacturer.
- Log File Information
To improve your experience with the Online Services, we automatically record information including your Internet Protocol address (“IP Address”), browser type, referring URLs (e.g., the site you visited before coming to the Online Services), domain names associated with your internet service provider, information on your interaction with the Online Services, and other such information (collectively, “Log File Information”). We routinely gather and use aggregated Log File Information to analyze trends, administer the Online Services, track users’ movement, and improve the overall use of the Online Services.
C. Privacy Choices
In addition to the options provided on our website for you to manage your cookie preferences (e.g., through a cookie banner or settings panel), you may control or limit the collection of data through your own device settings, browser configurations, or third-party tools such as privacy browsers, tracker blockers, and virtual private networks (VPNs). Please note that the effectiveness of these controls may vary depending on the technology used and your specific browsing environment. Users are encouraged to understand their privacy rights and conduct themselves accordingly based on their individual privacy preferences and risk tolerance.
2. How We Use Your Information
To provide user-friendly Online Services, we may use or disclose Your Information for the following purposes:
- Providing the Online Services to you;
- Improving your overall experience while using the Online Services;
- Enabling our secure use of the Online Services;
- Communicating with you regarding our Online Services;
- Protecting our rights or our property;
- Meeting legal obligations;
- Creating non-identifiable information; and
- For other purposes related to the reasons for which you provided Your Information.
3. Disclosure of Your Information
We will not disclose Your Information except as set forth in this Notice or with your consent. This section describes to whom we disclose Your Information and for what purposes:
- Our Service Providers. We employ service providers to perform tasks on our behalf and to assist in providing user-friendly Online Services. For example, we engage third parties to provide audit, legal, operational, or other services for us. We take commercially reasonable steps to help ensure our service providers provide at least the same level of protection for Your Information as we do.
- Companies Involved in Mergers and Acquisitions Transactions. If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Online Services, including personal information, may be among the items sold or transferred.
- Law Enforcement, Government Agencies, and Courts. We may disclose Your Information at the request of law enforcement or government agencies; in response to subpoenas, court orders, or other legal process; to establish, protect, or exercise our rights; to defend against a legal claim; to protect the rights, property, or safety of any other person; or as otherwise required by law.
We may use and share non-personal information (i.e. non-identifiable information that cannot be used to identify you) for any lawful business purpose, including improving the Online Services. We may use your personal information to generate non-personal information, which cannot be used to identify you. We may also disclose non-personal information collected from users to investors or other third parties.
The CommonSpirit Health mobile application (“CommonSpirit – AR/KY/GA/TN/TX” and “CommonSpirit – WA” or the “App”) may interact with your sensitive data to provide features such as video visits or mobile appointment check-in. We require your consent within the App the first time you use these features; you may choose not to provide consent, which will prevent you from using the requested feature. The App is developed by Epic Systems Corporation (Epic); please refer to Epic’s Mobile Application Privacy Policy for Patientsopens in a new tab for detailed information on the limited ways Epic may interact with your information to enable your use of the App.
4. Protection of Your Information
The Online Services have security measures in place to help protect against the loss, misuse, or alteration of Your Information under our control. We use commercially reasonable safeguards, such as industry-standard encryption technology, to help keep Your Information collected through the Online Services secure.
Despite these efforts to store Your Information in a secure operating environment, we cannot guarantee the security of Your Information during its transmission or its storage on our systems. Although we strive to securely store Your Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Your Information. We do not represent or warrant that Your Information will be protected against, loss, misuse, or alteration by third parties. If you have any questions or concerns related to the protection of Your Information, you may contact us via the contact information identified in Section 11 (How to Contact Us) below.
5. Accessing, Updating, or Deleting Your Information
If Your Information changes, or if you no longer want to receive information from us beyond information related to our services, you can correct, update, or remove Your Information. If you would like to otherwise access, update, or delete Your Information related to you, you may submit a request via the contact information listed in Section 11 (How to Contact Us) below. We will promptly review all such requests in accordance with applicable law.
In certain circumstances, we may not be able to completely remove your information from our systems. For example, we may retain your personal information for legitimate business purposes, our customer requirements, or your health care provider’s requirements, or if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law, or as retained in our data backup systems or cached or archived pages.
6. Opting Out of Receiving Electronic Communications
If you make a request to receive information in an ongoing manner through the Online Services by providing your email address or we send you information about the Online Services, you may choose to stop receiving communications from us by following the opt-out instructions that will be included in all communications we may send you. Please note that certain communications are necessary for the proper functioning and use of the Online Services and you may not have the ability to opt out of those communications.
7. Personal Information Transferred from the U.S.
The Online Services are hosted in the United States and are governed by United States law. If you are using the Online Services from outside the United States, please be aware that your information may be transferred and stored in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Online Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Notice.
8. Children’s Privacy
To maintain the security and safety of the Online Services, the Online Services are not for use by children under the age of thirteen. If you use the Online Services, you hereby represent and warrant that you are at least thirteen years of age. If we believe a user is under the age of thirteen, we will delete the user’s information from our online database.
9. Non-Controlled Websites
We are not responsible for the practices employed by any other organizations’ websites or services linked to or from our Online Services, including the information or content contained therein. A link to another organization’s website should not be construed as an endorsement. While we expect our affiliates and vendors to respect the privacy of our users, we cannot be responsible for the actions of other organizations. WE ENCOURAGE YOU TO READ AND ASK QUESTIONS OF OTHER ORGANIZATIONS BEFORE YOU PROVIDE THEM YOUR INFORMATION.
10. Changes to the Notice
We may revise and update this Notice from time to time, so please review this Notice periodically. If we make a change to this Notice that, in our sole discretion, is material, we will notify you as appropriate under the circumstances. Unless otherwise indicated, any changes to this Notice will apply immediately upon posting to the Online Services.
11. How to Contact Us
If you have any questions about this Notice, please contact us at:
CommonSpirit Health
198 Inverness Dr W, Englewood, CO 80112
Attn:
Email: [email protected]
Overview
This web site (the “Site”) contains pages and materials made available for download and viewing by CHI St. Joseph Children’s Health (“CHI”), by individual members (“Members”) of the Site, and by advertisers, sponsors and other content contributors (“Content Contributors”). Portions of the Site authored by CHI or its authorized agents, contractors, and employees are referred to herein as “CHI Materials.” Portions of the Site authored by Members are referred to herein as “Member Materials.” Portions of the Site authored by other Content Contributors are referred to herein as “Third Party Materials.”
Use of CHI Materials
All CHI Materials on the Site are protected by federal and international copyright and trademark laws and are the property of CHI and/or its affiliates. No portion of the CHI Materials may be reprinted, republished, modified, reproduced, or distributed in any form without the express written permission of CHI.
You may view or download CHI Materials for your own personal use. You shall keep intact any proprietary notices, including copyright notices, contained on any downloaded CHI Materials and you shall comply with any applicable end user license agreements. With respect to CHI Materials, any rights not expressly granted by these Terms and Conditions or any applicable end user license agreements are reserved by CHI.
Accuracy of CHI Materials
Although CHI attempts to ensure the integrity and accurateness of the CHI Materials, it makes no guarantees whatsoever as to their correctness or accuracy. It is possible that the CHI Materials could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to these materials by third parties. In the event that an inaccuracy arises, please inform CHI so that it can be addressed. Information contained on the Site may be changed or updated without notice.
Use of Member Materials and Third Party Materials
All Member Materials and Third Party Materials on the Site are the responsibility of their respective authors, creators, and/or owners. CHI is not responsible for Member Materials and Third Party Materials, and the views and opinions expressed in Member Materials and Third Party Materials are not necessarily those of CHI or its affiliates. CHI cannot, and does not, review Member Materials or Third Party Materials before they are made accessible through the Site. Nevertheless, please be advised that Member Materials and Third Party Materials may be protected by federal and international copyright or other laws, and your right to reprint, republish, modify, reproduce, or distribute Member Materials or Third Party Materials may be limited accordingly.
Warranty Disclaimer
THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED HEREIN OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS,” WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND ANY HYPERLINKED WEB SITES.
NOTHING CONTAINED IN THE SITE IS INTENDED TO BE INSTRUCTIONAL FOR MEDICAL DIAGNOSIS OR TREATMENT. THE INFORMATION SHOULD NOT BE CONSIDERED COMPLETE, NOR SHOULD IT BE RELIED ON TO SUGGEST A COURSE OF TREATMENT FOR A PARTICULAR INDIVIDUAL. IT SHOULD NOT BE USED IN PLACE OF A VISIT, CALL, CONSULTATION OR THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER. INFORMATION INCLUDED IN THE SITE IS NOT EXHAUSTIVE AND DOES NOT COVER ALL DISEASES, AILMENTS, PHYSICAL CONDITIONS OR THEIR TREATMENT. SHOULD YOU HAVE ANY HEALTH CARE RELATED QUESTIONS, CALL OR SEE YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER PROMPTLY. ALWAYS CONSULT WITH YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER BEFORE EMBARKING ON A NEW TREATMENT, DIET OR FITNESS PROGRAM. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ IN THE SITE. THE INFORMATION CONTAINED IN THE SITE IS COMPILED FROM A VARIETY OF SOURCES (“INFORMATION PROVIDERS”). NEITHER CHI NOR INFORMATION PROVIDERS DIRECTLY OR INDIRECTLY PRACTICE MEDICINE OR DISPENSE MEDICAL SERVICES AS PART OF THE SITE. THE SITE MAY CONTAIN HEALTH- OR MEDICAL- RELATED MATERIALS WHICH YOU FIND SEXUALLY EXPLICIT OR OTHERWISE OFFENSIVE. BOWERS ACCEPTS NO RESPONSIBILITY FOR SUCH MATERIALS, AND USE OF THE SITE IS AT YOUR OWN RISK.
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Trademark Notice
This site includes numerous trademarks and service marks which are the property of CHI such as “CATHOLIC HEALTH INITIATIVES,” “BRUSH.BRUSH.SMILE!”. Other trademarks, service marks and logos used in this Site are the trademarks, service marks or logos of third parties.
Infringement
It is CHI’s policy to respect the intellectual property of others and to respond quickly to notices of alleged infringement. CHI will terminate the access of all Members who repeatedly infringe the intellectual property rights of others. Likewise, any apparent infringement of CHI’s intellectual property rights by one of its Members will result in the immediate termination of that Member’s access to the Site.
If CHI removes or disables access to Member Materials or Third Party Materials according to these Terms and Conditions, CHI may, in its discretion, provide the Member or Contact Contributor with a copy of the notification which prompted removal or disabled access to the Member Materials or Third Party Materials. However, CHI reserves the right to withhold access to and/or not replace the Member Materials or Third Party Materials unless ordered to do so by a court or other tribunal of competent jurisdiction.
Other Web Sites
CHI makes no representations whatsoever about any other web site that you may access though this Site. When you access a non-CHI web site, please understand that it is independent from CHI, and that CHI has no control over the content on that web site. In addition, a hyperlink to a non-CHI web site does not mean that CHI endorses or accepts any responsibility for the content, or the use, of the linked site. It is up to you to take precautions to ensure that whatever you select for your use or download from that site is free of such items as viruses, worms, trojan horses, and other items of a destructive nature, and that such use or download complies with copyright and other applicable laws.
Choice of Law and Venue
These Terms and Conditions are entered into in the Commonwealth of Pennsylvania, U.S.A., and shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, U.S.A., exclusive of its choice of law rules. Each party to these Terms and Conditions submits to the exclusive jurisdiction of the state and federal courts sitting in the County of Lancaster in the Commonwealth of Pennsylvania, U.S.A., and waives any jurisdictional, venue, or inconvenient forum objections to such courts. In any action to enforce these Terms and Conditions, the prevailing party will be entitled to costs and attorneys fees. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between CHI and you pertaining to the subject matter hereof. In its sole discretion, CHI may modify these Terms and Conditions by posting the revised version on this Site.
No Unlawful or Prohibited Purpose
As a condition of your use of this Site, you warrant to CHI that you will not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions. If CHI is informed that you are making a possibly unlawful or prohibited use of the Site, CHI may unilaterally deny your further access to the Site or any portion thereof.
USE OF THIS SITE AND ANY RELATED SERVICES ARE SUBJECT TO YOUR COMPLIANCE WITH THE TERMS AND CONDITIONS SET FORTH ABOVE. PLEASE READ THIS INFORMATION CAREFULLY. YOUR CONTINUED USE OF THIS SITE INDICATES YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH ABOVE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, PROMPTLY EXIT SITE.
